Privacy Policy

1. Introduction

mottosoup ("we," "our," or "us") operates the mottosoup.com website and platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using mottosoup, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you register, we collect your email address and authentication credentials. If you sign in with Google OAuth, we receive your email address and basic profile information from Google.
• Team Information: Team names, slugs, descriptions, logos, and other customization settings you provide.
• Content: Comics, chapters, images, and other content you upload to the platform.
• Payment Information: If you subscribe to our Pro plan, payment processing is handled by third-party payment processors. We do not store your credit card details.

2.2 Information Collected Automatically

• Usage Data: We collect information about how you interact with the Service, including pages viewed, comics read, chapters accessed, and features used.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies: We use cookies and similar technologies for authentication, preferences, and analytics. See Section 7 for more details.
• View Statistics: We track views and bookmarks on comics to provide statistics to creators and display popular content.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Process transactions and send related information
• Enable you to publish and manage your manga content
• Provide view statistics and analytics to content creators
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues, fraud, or abuse
• Enforce our Terms of Service and other policies

4. How We Share Your Information

We may share your information in the following circumstances:

• Public Content: Content you publish (comics, chapters, team information) is publicly visible to readers.
• Team Members: If you are part of a team, other team members with appropriate permissions may see certain account information.
• Service Providers: We share information with third-party vendors who perform services on our behalf, including cloud hosting (Cloudflare), image processing (imgproxy), and payment processing.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of mottosoup, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

5. Data Storage and Security

Your data is stored on secure servers using industry-standard security measures. Images and files are stored on Cloudflare R2 with appropriate access controls. We use encryption for data in transit (HTTPS/TLS) and implement rate limiting to protect against abuse.

While we implement reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, accounting, or security purposes.

Published content may be retained in backups for a reasonable period after deletion for disaster recovery purposes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for authentication and core functionality (session tokens, refresh tokens).
• Preference Cookies: To remember your settings and preferences.
• Analytics: To understand how users interact with our Service and improve user experience.

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features of the Service.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information.
• Data Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt out of marketing communications at any time.

To exercise these rights, please contact us at [email protected].

9. Third-Party Services

Our Service integrates with or uses the following third-party services:

• Google OAuth: For authentication. Subject to Google's Privacy Policy.
• Cloudflare: For hosting, CDN, and security services.
• Payment Processors: For subscription payments (when applicable).

These third parties have their own privacy policies. We encourage you to review them.

10. Children's Privacy

mottosoup is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to such countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: